Introduction to Medical Office Assistant

This program is an intensive 6-week program designed to prepare you to
start your education to become a Medical Office Assistant. We will
explore the areas of medical language, terminology and pharmacology,
administrative functions, billing and medical office procedures along with
much, much more!

Deadline for applications:
June 25th,2021

All students are required to have:
-Laptop with working webcam
-Internet access
-Microsoft Office

In this program participants will:
• Explore communication skills including:
o Conflict resolution
o Customer service
o Team communication
• Understand medical anatomy and terminology
• Understand and explore pharmacology
• Understand and demonstrate medical billing
• Understand client confidentiality and medical
• Explore and understand medical office
procedures and processes
• Understand medical transcription
• Create medical documents, including letters and
• Demonstrate computer literacy in Microsoft
Office software

This course is designed for learners seeking to develop their medical administration knowledge.
This is a fun, interactive and application- based program; everyone is welcome! By the end of
the program, you will gain the skills, knowledge and confidence to manage the day-to-day
operations of a medical practice. You will receive one on one coaching in addition to
informative, interactive, fun and practical classes.