EMPLOYMENT & TRAINING
DEVELOP THE PROPER SKILLS YOU NEED TO SUCCEED IN THE WORKFORCE
Foundations to Medical Office Assistant
This program is an intensive 12-week program designed to prepare you to
start your education to become a Medical Office Assistant. We will
explore the areas of medical language, terminology and pharmacology,
administrative functions, billing and medical office procedures along with
much, much more!
In this program participants will:
• Explore communication skills including:
o Conflict resolution
o Customer service
o Team communication
• Understand medical anatomy and terminology
• Understand and explore pharmacology
• Understand and demonstrate medical billing
procedures
• Understand client confidentiality and medical
ethics
• Explore and understand medical office
procedures and processes
• Understand medical transcription
• Create medical documents, including letters and
emails
• Demonstrate computer literacy in Microsoft
Office software
This course is designed for learners seeking to develop their medical administration knowledge.
This is a fun, interactive and application- based program; everyone is welcome! By the end of
the program, you will gain the skills, knowledge and confidence to manage the day-to-day
operations of a medical practice. You will receive one on one coaching in addition to
informative, interactive, fun and practical classes.