INTRODUCTION TO ADMINISTRATION

During this 6 week program Students will learn about Office Skills and how to apply them in a company setting.

Upon successful completion of this program, you will have a keen understanding and ability of delivering exceptional administrative skills.

Some of the topics included in the Program are:

• Microsoft Office

• Business Communications/Writing

• Filing Systems (Electronic & Manual)

• Phone & Email Etiquette

• Managing Conflict

• Customer Service